63 million family caregivers are vital members of the healthcare team.
Dovetail is a care coordination platform that gives family caregivers the tools to document what they observe, coordinate across their care circle, and show up to every provider appointment prepared.
Built by a board-certified Occupational Therapist with 14 years of clinical experience across inpatient, private practice, and home-based settings.
Family caregivers are doing clinical work.
The system has no infrastructure for it.
Family caregivers track symptoms, notice patterns, and catch changes between appointments that no clinician ever sees.
They carry that information into every provider visit, and are asked to summarize weeks of observation into a few sentences.
That's not a caregiver problem.
That's a structural one.
Dovetail was built to address it.
Turning what caregivers know into what providers need.
Four things that change what it means to be a family caregiver.
Document what no one else captures
Family caregivers observe what no chart ever records, the change in balance, the medication reaction, the pattern that's been building for weeks. Dovetail gives those observations structure and a place to live.
Coordinate across the care circle
Build your flock, your care circle, and assign access so the right people have the right information. Not everyone needs to know everything. The default caregiver shouldn't have to carry it all alone.
Feel prepared for every appointment
Structured records instead of memory. Caregivers arrive at every provider appointment with documentation that actually informs care decisions, not a two-sentence summary of months of observation.
Keep the full picture in one place
Diagnoses, medications, treatments, appointments, and care notes, organized in one secure place, accessible to everyone in the flock who needs it.
Built for caregivers.
Designed for the organizations that support them.
The caregiver is the one constant across every setting: the home, hospital, and workplace.
With caregiver infrastructure patients get better care, providers get the information they need, and employers stop losing productivity they can't account for.
For Family Caregivers
You're already doing the work. Dovetail gives it structure, visibility, and a way to share the load, so the observations you're making every day can finally inform the care decisions they deserve to.
- Document symptoms, patterns, and clinical observations in real time
- Build your care circle and assign access to specific care tracking
- Track medications, diagnoses, and treatment changes
- Coordinate appointments and reminders across your flock
- Show up to every provider visit with structured records, not just memory
For Employers
1 in 5 employees is also a family caregiver managing care tasks, provider calls, and caregiving administration during the workday. Caregiver burnout costs employers $33B per year in lost productivity.
Dovetail gives your workforce the infrastructure to manage caregiving without sacrificing their careers and gives you the visibility to understand and address the impact.
- Reduce presenteeism and unplanned absence
- Support working caregivers before burnout becomes a retention problem
- Demonstrate measurable ROI on caregiver benefit investment
For Health Systems
Family caregivers are the bridge between clinical care and what happens at home.
Dovetail gives health systems a way to extend the reach of care beyond the hospital door, capturing what caregivers observe, supporting post-discharge coordination, and reducing preventable readmissions.
- FHIR-ready integration pathway
- Post-discharge coordination and follow-through
- Caregiver insight that informs clinical decision-making
- Readmission risk signals from the people closest to the patient
Meet Dr. Blackington
Across 14 years of clinical practice, in inpatient, private practice, and home-based settings, Dr. Ashley Blackington, OTD, OTR/L, watched the same pattern surface in every setting.
Family caregivers were doing essential clinical work- tracking symptoms, coordinating care, catching what no chart ever captured, with no tools, no recognition, and no infrastructure to support them.
Before building anything, Ashley spent months in conversation with over 100 family caregivers. Virtual and in person. Kitchen tables, hospital hallways, Zoom calls from parking lots between shifts.
What they described wasn't surprising. It just hadn't been built for.
Dovetail is what those conversations made impossible to ignore.
Recognized by the people paying attention to this space
FamTech.org Startup Showcase Finalist: all-around top choice across all three review partners for mission alignment, impact potential, and market relevance
Caregiving is human work.
We make it connected work.
At Dovetail, we believe care should be coordinated, not chaotic.
We’re building the bridge between healthcare and home- supporting families, clinicians, and organizations that care about caregivers.
If you know a family caregiver who's been carrying this alone, this is for them.
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Our Mission
Family caregivers are the invisible infrastructure of the healthcare system and it's time they had real support. Dovetail is building the tools, coordination, and clinical recognition that family caregivers have always deserved.
Dovetail connects families, healthcare, and employers to simplify the logistics of care, because caring for someone you love shouldn’t mean doing it alone.
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